Legal & Policy Information

This page contains important legal information regarding your use of the Healthy Steps Weight Loss Program website, including our Privacy Policy, SMS/MMS Policy, Terms of Use, and Disclaimer. These policies outline how information may be collected, used, and protected while interacting with our website, educational seminars, communications, telehealth-related services, and wellness programs.

Privacy Policy

Last Updated: May 19, 2026

1. Introduction

Healthy Steps Weight Loss Program (“we,” “our,” or “us”) respects your privacy and is committed to protecting information submitted through this website. This Privacy Policy explains how information may be collected, used, and protected when visiting or interacting with our website, educational content, seminars, communications, telehealth-related services, or wellness programs.

2. Information We Collect

We may collect personal information voluntarily provided through contact forms, consultation requests, seminar registrations, communications, future questionnaires, or other website interactions.

This information may include:

  • Name
  • Phone number
  • Email address
  • General program interest information

We may also collect limited technical information automatically, including browser type, IP address, referring pages, and general website usage information.

3. Use of Information

We may use collected information to:

  • Respond to inquiries and consultation requests
  • Provide educational seminar information
  • Communicate regarding programs, telehealth services, supplements, or wellness offerings
  • Send newsletters, reminders, promotions, or educational updates
  • Improve website functionality, accessibility, and user experience
  • Maintain website security and operations

4. Healthcare & Wellness Communications

This website is intended primarily for informational, educational, and communication purposes. While Healthy Steps Weight Loss Program may provide medically supervised wellness, nutritional, telehealth, or weight loss-related services, information presented on this website should not be interpreted as individualized medical advice, diagnosis, or treatment.

Visitors should not submit highly sensitive medical, insurance, financial, or protected health information (“PHI”) through unsecured website forms, AI chat systems, or standard email communications unless specifically instructed otherwise.

5. Third-Party Services & Website Tools

We may utilize trusted third-party services and technologies to support website operations, communications, accessibility, and marketing efforts. These may include:

  • Meta/Facebook Pixel – to help evaluate advertising and marketing performance.
  • AI Chat & Communication Tools – to assist with general visitor communication and engagement.
  • UserWay Accessibility Tools – to support website accessibility improvements and accessibility-related functionality.
  • Embedded Video, Seminar, and Media Platforms – for educational and informational content delivery.

These third-party services may collect limited technical or usage-related information in accordance with their own privacy policies and terms of service.

6. Cookies & Tracking Technologies

This website may utilize cookies and similar technologies to support website functionality, improve user experience, evaluate marketing effectiveness, and maintain website operations.

Visitors may control or disable cookies through browser settings; however, portions of the website may not function properly without certain cookies enabled.

7. SMS/MMS Communications

Healthy Steps Weight Loss Program may utilize SMS or MMS messaging services for appointment reminders, seminar notifications, educational communications, promotions, follow-ups, wellness-related communications, or customer service purposes.

Message frequency may vary depending on your interactions with our programs and services. Standard message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to a text message or by contacting our office directly.

Consent to receive SMS communications is not required as a condition of purchasing services or participating in programs.

8. Supplements & Wellness Products

Certain supplements, nutritional products, or wellness-related recommendations discussed or offered through Healthy Steps Weight Loss Program may not be evaluated by the Food and Drug Administration (FDA). These products and statements are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary significantly based on medical history, lifestyle, adherence, genetics, nutrition, activity level, and numerous other factors.

9. Data Sharing

We do not sell personal information to third parties. Information may be shared with trusted third-party service providers only as reasonably necessary to support communications, accessibility, marketing, telehealth-related operations, customer service, or website functionality.

10. Data Security

Reasonable administrative, technical, and operational safeguards are utilized to help protect information submitted through the website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. External Links

This website may contain links to third-party websites, telehealth platforms, educational resources, accessibility tools, maps, videos, or other external services that operate independently from Healthy Steps Weight Loss Program.

We are not responsible for the content, availability, accessibility, security, privacy practices, or policies of third-party services or websites.

12. Contact Information

Healthy Steps Weight Loss Program
Phone: (707) 546-7900
Email: [email protected]

Terms of Use

By accessing or using this website, you agree to use the website solely for lawful, informational, educational, and wellness-related purposes.

All website content, educational materials, seminar information, graphics, wellness information, videos, and related materials are provided for general informational purposes only and may be modified, updated, or removed without notice.

Unauthorized use of this website, including attempts to interfere with website functionality, security, communications systems, or accessibility features, may result in restricted access and potential legal action where appropriate.

Healthy Steps Weight Loss Program makes reasonable efforts to maintain accurate and current information; however, no guarantees are made regarding completeness, accuracy, availability, or uninterrupted access to website content or services.

Disclaimer

This website is provided for general informational, educational, communication, and wellness-related purposes only and should not be considered individualized medical advice, diagnosis, or treatment.

Participation in programs, seminars, telehealth consultations, nutritional guidance, or wellness-related services does not guarantee specific medical, health, or weight loss outcomes.

Individual results vary significantly and depend upon numerous factors including medical history, lifestyle, nutrition, adherence, genetics, activity level, and other personal variables.

Visitors should always consult directly with qualified healthcare providers regarding medical concerns, medications, diagnoses, treatment decisions, or health-related questions.

This website may discuss supplements, nutritional products, wellness programs, telehealth-related services, or weight loss strategies. Statements regarding supplements or wellness products may not be evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent disease.

This website may contain links to third-party websites, telehealth systems, accessibility tools, educational resources, AI communication tools, videos, or external services operated independently from Healthy Steps Weight Loss Program. Responsibility for the content, availability, accessibility, security, and practices of those third-party services rests solely with their respective providers.

This website may be designed, developed, hosted, optimized, updated, or maintained by Durling Digital, an independent third-party web design and digital marketing provider.

Durling Digital does not provide medical services, healthcare advice, legal advice, or compliance certifications and makes no representations or warranties regarding medical accuracy, legal compliance, accessibility compliance, regulatory compliance, third-party services, or uninterrupted website functionality.

Website owners, operators, medical providers, and healthcare professionals remain solely responsible for healthcare services, medical communications, wellness programs, telehealth services, supplement recommendations, and final website content approvals.